Questions & Answers Related to Covid-19 and Your Upcoming Stay at C Lazy U Ranch

March 15, 2020

To our C Lazy U family: 

First and foremost, our hearts go out to anyone affected by COVID-19.  Please know that we value the health and safety of our guests, members and team above all else.  C Lazy U Ranch is located in Grand County and this area of Colorado has not encountered the high levels of positive cases widely seen in urban areas throughout the United States.  The ranch is currently operating in strict adherence to county and state restrictions and guidelines. We’ve also added our own initiatives to ensure appropriate precautionary measures in a ranch environment .

Fortunately, the ranch took decisive and proactive action and closed its doors prior to the state-wide recommendations back in mid-March.  C Lazy U has been approved to re-open in a limited capacity as of May 22, 2020 and we can’t wait to welcome you, our valued guests, to once again enjoy the amazing experiences C Lazy U has to offer. 

We understand that vacationing and traveling to C Lazy U Ranch may be slightly different and there may be some new questions prior to your stay.  Therefore, we hope the information provided here will provide you with the necessary assurance that you will have a safe experience filled with genuine western hospitality and five-star service. 

Sincerely, 
The C Lazy U Ranch Family

FAQs About Covid-19 and Your Upcoming Stay

Safety Procedures/General COVID-19 Questions

Will I be required to wear a mask while at C Lazy U Ranch?

Every employee is required to wear a mask and recognizing the respect we want to honor for all individuals while on ranch, we encourage our guests to do the same.  We strongly encourage individuals to wear a mask in locations where people gather and when there is a likelihood we will pass one another on ranch paths and roads.  Some activities, such as horseback riding may require a mask at the commencement and conclusion of the activity but to ensure adequate and safe breathing, once we exceed safe social distance norms guests may remove their mask at their discretion.

What care are you ensuring related to your team members?

Our team members are health screened and temperature checked before being allowed to begin work for the day.  Every team member on duty will be wearing a colored bracelet indicating they’ve passed the daily health and temperature screening and have been approved to come on duty.  Team members follow the C Lazy U Ranch Commitment to Containment:

  • I will maintain 6-foot social distancing
  • I will wash my hands often and according to generally accepted practices
  • I will always wear a mask to cover my nose and mouth when in public indoors
  • I will wear a mask outdoors when I am within 6 feet of others
  • I will notify the ranch and stay home when I am sick or showing symptoms of illness
  • I will notify the ranch and get tested immediately if I have symptoms
  • I will encourage these behaviors in others

What additional safety precautions are you taking?

Numerous initiatives are in effect to address health and safety concerns.  For example:  

  • Social Distancing practices are in effect
  • Masks are required for team members and guests depending upon distancing and the nature of the service interaction
  • Increased hand washing for all
  • Staff are screened for above-normal body temperatures before each shift
  • Additional sanitizing stations are in use for team members and guests throughout the ranch
  • Updated operating procedures to honor social spacing for activities and meals
  • Employee education for health and safety protocols

How is C Lazy U screening guests and staff for COVID-19?

  • The ranch will perform pre-work health screens for staff before each shift.  
  • Guests are encouraged to social distance prior to and after arrival. 
  • Guests and staff with COVID-19 symptoms are not allowed to visit the ranch.
  • The ranch will  immediately address situations where guests or staff experience COVID-19 symptoms while at the ranch.

Food and Beverage at CLU

Will the bar be open?

Cocktails will be available from the bar but please note that regulations do not allow people to congregate within the bar areas.  Guests can still order and enjoy libations but are invited to do so in our larger gathering places and beautiful outdoor locations, respecting commonly recognized social distance guidelines.  We’ve also introduced our Bootlegger Cocktail Service which invites guests to text from virtually anywhere on ranch and have their drink delivered to their location.

Meals at C Lazy U are typically served family-style. How will the dining procedures change to ensure guest safety?

Our culinary team, led by Executive Chef Cory Untch, has exciting new healthy-focused menu selections that are tailored to meet the needs of our guests while complying with COVID-19 regulations. 

  • The team is implementing new Board of Health recommended food storage, prep and service initiatives for increased safety
  • Families will dine together, as a family, at private tables, when permitted by COVID-19 regulations
  • Takeout, room service and “grab n’ go” options are available
  • Multiple dining options to spread people out with private individual tables including open-air options – Lodge, Latigo Room, Adega Chef’s Table, Latigo Deck, Patio House Outdoor Dining will be available when permitted by COVID regulations
  • Staggered start times for meals to spread people out
  • Each meal period will benefit from detailed service precautions

Activities

What activities are available?

At C Lazy U Ranch all group sizes are typically limited to 4-8 people in accordance with a maximum allowable current group size restriction of 10 or less.    

With this in mind, activities that are available include:

Horseback riding:

  • Riding equipment and Helmets are cleaned and sanitized between rides.
  • Group sizes for rides are adjusted as appropriate for distancing purposes
  • Guests and wranglers are required to wear gloves when riding
  • Staggered mounting times are used to decrease congestion points for each ride
  • The ranch offers family-together rides to honor social distancing recommendations

Plus…

  • Orvis fly fishing
  • Guided hiking
  • Guided mountain biking
  • Archery
  • Trap shooting
  • Ropes course
  • Zip line

The ranch is always focused on enjoying and exploring the outdoors!  That has not changed.  Whether it’s mountain biking, hiking or throwing hatchets, we’re ready for some fun in the sun and have all activities up and running.  Some other steps we are taking: 

  • Careful hygienic cleaning of equipment after each use
  • Activities will be conducted in smaller groups which may be private, per- family or per specific groups of friends
  • Activities will be scheduled and staggered to avoid congregation of people in waiting areas

Will the gym be open?

Gyms located in places of accommodation (hotel/motel, etc.) are allowed to be open as long as they are restricted to a two-person maximum occupancy at one time, guests are required to wear masks and the room is sanitized between each use.  We are pleased to announce we’ve recently renovated our fitness room and introduced two new Peloton bikes.

Will the pool and hot tub be open?

Yes, the pool will be open this summer as long as the number of people is limited to 50% of the normal capacity.  The guidelines recommend that swimmers not living in the same household should stay at least 6 feet apart during swimming. 

The hot tubs are open and limited to a total number of two occupants at once.

C Lazy U Ranch will manage the capacity on-site and will establish a reservation system as needed to allow for equitable use of the facilities. 

Will the Lazy You Spa be open?

Yes, the spa will be open using county and state recommended service and safety guidelines.  As of now, our offerings are limited to massage only.  Currently, services such as facials and cowboy copper tub soaks are suspended.

Will the ranch still have evening entertainment?

Yes, in modified capacity that includes outdoor and large spaces, while honoring social distancing and smaller group sizes. 

Reservations

I have an upcoming trip planned at C Lazy U Ranch. I am wondering how the Coronavirus is affecting my reservation. Can you tell me if you are open and whether or not it is safe to visit?

  • The Ranch reopened for Memorial Day Weekend starting May 22, 2020 and we anticipate being open thereafter.
  • We have adopted a comprehensive four-tiered approach to ensure a safe environment:
    1. Compliance – we are aligning with county, state, federal, CDC and WHO required practices and operating guidelines
    2. Cleaning – we are increasing the frequency and depth of our cleaning, using hospital grade disinfectants, chemicals and sanitizers
    3. Training – we have trained our team members upon appropriate service procedures, use of masks and gloves and social distancing measures
    4. Coordination – we encourage all of our guests to work together to support and honor the initiatives above

Can I change my reservation if I cannot travel due to COVID-19 travel restrictions?

  • Please reach out to C Lazy U Ranch if you have concerns with traveling during your reservation dates and we will actively work with you to rebook your reservation. 
  • Please note that last minute cancellations will fall under our current cancellation policy (CLICK HERE) so we encourage all guest to reach out to the ranch 60 days prior to arrival if you are requesting any changes. 
  • Each reservation is unique, and the ranch is proactively managing all requests focusing on at-risk individuals, out of state travelers with mandated restrictions and international travelers to rebook them for future dates. 
  • Please contact us at (970)-887-3344 or via email at info@clazyu.com with questions or requests to reschedule. 

Will I be able to reschedule my upcoming trip due to COVID-19?

We want to ensure all of our guests’ safety, so we will be happy to help you rebook your stay for future dates if circumstances warrant moving dates.  Please contact us at 970-887-3344 so we can assist you.

Can I still book a stay for this summer through the end of the year?

Yes!  We still have availability for the summer, but it is limited.  Both fall and winter seasons have space as well.  Please call 970-887-3344 to discuss your future reservation.

Amenities

Will Housekeeping be offered during my stay and if so how?

Your safety while at the ranch has never been more important to our housekeeping staff and they are doing an amazing job evaluating and elevating standards for your stay. 

  • This includes more aggressive cleaning techniques that include regular disinfecting with hospital grade cleaning products
  • Frequent and regular cleaning of restrooms and public areas with an emphasis on high volume touchpoints, such as doorknobs and restroom fixtures
  • Custom cleaning options are available if you would like to limit the frequency of ranch personnel in your room

Will the kids program continue to run? If so, what is C Lazy U doing to protect kids and their counselors?

  • The ranch will still offer the Kids’ Program during your stay, which has always been a highlight for families. 
  • New procedures are in place to reduce group sizes for each age group. 
  • All counselors are following new cleaning and sanitizing procedures. 
  • Kids’ meals will be structured differently in alignment with the procedures above, and some meals will be served together as a family, when permitted by COVID-19 regulations.
  • Most kids’ activities are outside and in small groups.  All equipment, including helmets, are sanitized and cleaned daily.
  • Kids wear gloves when riding horses. 
  • The Kids Corral is cleaned and disinfected multiple times a day. 
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