Guest Policies

Taxes and Fees

Room rates are subject to a 6% lodging tax (only applied to the lodging portion of the base rate) and a 4.2% food and beverage tax (only applied to food and beverage portion of the base rate).

C Lazy U Ranch has a 20% Resort Fee that covers services and entertainment provided throughout your stay along with the use of all ranch amenities and facilities. The Resort Fee consist of complimentary resort-wide Wi-Fi, fitness facilities, daily newspapers and the use of all year-round equipment for activities. This fee is charged on the base rate and incidentals.

Deposits

Every reservation will require an initial deposit of 30% of the entire lodging amount.

Final Deposit

The remaining balance, including tax, less resort fee, will be automatically applied to the credit card we have on file 60 days prior to arrival.

Final Payment

Upon check-out you will be billed the resort fee of 20% and incidentals incurred during your stay (spa services, gift shop purchases, activities with an additional charge, alcohol, etc.).

Cancellation Policy

Your initial deposit is non-refundable at time of booking. Your final deposit will be nonrefundable 60 days prior to your arrival.

Travel Protection

C Lazy U recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.

For more information on the available plans or to enroll, click here or contact Travelex Insurance Services at 800-228-9792 and reference location number 06-0232. You can also contact our reservations department at 970-887-3344 to learn more about how to help protect you and your trip investment.

Please Note: To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased within 15 days (Travel Basic) or 21 days (Travel Select) from the time you make your initial trip deposit. However, the plan can be purchased any time prior to departure.

The product descriptions provided here are only brief summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex CA Agency License #0D10209. All products listed are underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 11.17 E7N.

Check-In and Check-Out Times

Check-in is at 3:00 pm and check-out is at 10:00 am. We are able to store luggage prior to 3:00 pm and after 10:00am if needed.

Pet Policy

Unfortunately pets are not allowed at C Lazy U Ranch.

Emotional Support vs. Service Animal

The C Lazy U Ranch abides by the law as defined by the Americans with Disabilities Act and as such will make reasonable accommodation for service animals. Per Title II and III of the ADA, a service animal is trained to perform a specific task for a disabled person. Emotional support animals are not considered service animals by the ADA and therefore C Lazy U Ranch does not allow them at the ranch. This is for safety reasons in order to avoid the potential concern of dogs spooking horseback rides and causing an accident or injury to a guest or horse.

Sunday Horseback Riding

In order to ensure the safety of our guests and horses we do not offer horseback riding on Sundays. There are a few exceptions to this rule/policy during certain holidays. Please contact the reservations department to inquire about a specific date.

Horseback Riding Weight Restrictions:

The C Lazy U Ranch considers safety as one of our most important responsibilities. This obligation includes horseback riding operations and requires us to ensure the safety of both rider and horse. As such, the C Lazy U will exercise caution with regard to allowing horseback riding for individuals of heavier weights. The weight limit for horseback riding at C Lazy U Ranch is restricted to 250 pounds. C Lazy U Ranch considers several factors in determining whether or not an individual is too heavy or too big to ride, including: rider’s physical fitness, riding experience and ability, size of the horse, type of terrain, speed of ride, and other factors. As a general rule, horses can safely carry loads of up to 20% of their body weight including rider, saddle and tack. The C Lazy U ranch will exercise discretion when addressing these issues and reserves the right to prohibit riding or restrict riding to level terrain, or walk-only rides. Please do not hesitate to contact our Barn Manager to discretely discuss specific circumstances.

Smoking

The C Lazy U Ranch is a non-smoking property. A deep cleaning fee will be charged for smoking in rooms.

Controlled Substance Policy

C Lazy U Ranch does not permit within the property unlawful possession or use of controlled substances as defined under either federal or state law. C Lazy U Ranch is committed to providing a safe, healthy and memorable experience for all its guests. We therefore ask all guests to respect our policy in maintaining a drug free property, which includes the prohibition of marijuana as required by federal law. Please feel free to contact C Lazy U Ranch with any questions or concerns.

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From the Horse's Mouth

“A favorite place to return to again and again”

I just had the delightful experience of celebrating my birthday with 30 friends and family at C Lazy U ranch. Once again the service, food, activities and ambiance were exceptional. My husband and I said to each other that we could not imagine NOT returning every year. It truly is a treasured place for us.

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