Guest Policies

Taxes and Fees

Room rates are subject to a 5.7% lodging tax (only applied to the lodging portion of the base rate) and a 3.9% food and beverage tax (only applied to food and beverage portion of the base rate). There is a 20% service charge in lieu of tipping on the base rate and incidentals.


Every reservation will require an initial deposit of 30% of the entire lodging amount.

Final Deposit

The remaining balance, including tax, less service charge, will be automatically applied to the credit card we have on file 60 days prior to arrival.

Final Payment

Upon check-out you will be billed the service charge of20% and incidentals incurred during your stay (spa services, gift shop purchases, activities with an additional charge, alcohol, etc.).

Cancellation Policy

Your initial deposit is non-refundable at time of booking. Your final deposit will be nonrefundable 60 days prior to your arrival.

Trip Insurance

We strongly recommend trip insurance and recommend Winter Park Resort Travel Services: 1-800-729-5521. You must purchase your insurance within 12 days from booking your reservation. The insurance covers any unforeseen circumstances that may cause you to cancel your trip and otherwise lose your deposit.

Check-In and Check-Out Times

Check-in is at 3:00pm and Check-out is at 10:00am. We are able to store luggage prior to 3:00 pm and 10:00am if needed.

Pet Policy

Unfortunately pets are not allowed at C Lazy U Ranch.

Sunday Horseback Riding

In order to ensure the safety of our guests and horses we do not offer horseback riding on Sundays. There are a few exceptions to this rule/policy during certain holidays. Please contact the reservations department to inquire about a specific date.


The C Lazy U Ranch is a non-smoking property. A deep cleaning fee will be charged for smoking in rooms.

Controlled Substance Policy

C Lazy U Ranch does not permit within the property unlawful possession or use of controlled substances as defined under either federal or state law. C Lazy U Ranch is committed to providing a safe, healthy and memorable experience for all its guests. We therefore ask all guests to respect our policy in maintaining a drug free property, which includes the prohibition of marijuana as required by federal law. Please feel free to contact C Lazy U Ranch with any questions or concerns.